Our Story

EDUCATION: High School Graduate, Specialized training from the United States Army (2 years), United States Army Reserves (15 years), and the Department of the Navy (40 years).

EXPERIENCE: US Army: Honorable Discharge as a Private 1st Class- responsible for infantry, Asstisted Commanding Officer was out, training soldiers in gun usage, Transportation, Guarded prisoners on work detail. Picked shipments, Trained Soldiers on the firing line, how to shoot, how clean and take care of their gun.
US Army Reserves: responsible for carrying out orders issued by their commanding officer.
Naval Athletic Association: Assistant Manager (20 years), Director of Operations (20 years)- responsible for the complete oversight and operations of the Naval Academy Navy Marine Memorial Stadium (NMMS), managed and trained personnel in all job duties, primary person who recommended and purchased equipment to maintain the NMMS grounds and facilities, coordinated with Contractors on the maintenance and repair of NMMS equipment and systems, maintained security measures to minimize loss prevention to Visitors and the Government, assisted in establishing provisions to major Naval Academy activities held yearly and Special Events, coordinated with the United States Secret Service on needed preparation of visits by high level Government Officials including several U. S Presidents, to the NMMS, and reported to the Naval Academy 1st Lieutenant as required.

CHURCH: Asbury Town Neck United Methodist Church- served in positions as Lay Speaker, Trustee, Usher, Ministerial Staff Treasurer, Board Member, Recording Secretary, Fundraising Committee, Chaplin and Board Member for Asbury Church Assistance Network (ACAN- food bank and utility/rent support to Anne Arundel County Citizens).

COMMUNITY: Assist Neighbors in and around their homes on various needs (One such assistance resulted in making a tool that was used to unlock locked latched windows), Treasurer of the HOA.

INTERESTS: Inventing products to improve the quality of life for all people around the world. And to donate a percentage (%) of Company profits to various charity organizations.

Education:

• High school Diploma 1985
• 60 Plus college credits earned (1985-1988) with a concentration in Business related studies.
• Continued Personal and Business Development through many years of voluntary and required training modules, seminars, and certificate programs in Leadership, Sales, Personnel Management, Marketing, Safety, Environmental Monitoring, Conflict Resolution, Project Management, Contamination Control, Clean Room Design and Maintenance, and Good Manufacturing Practices (GMP)

Experience and Responsibilities:

• Shipping Clerk (1987-1990)-Shipping and receiving, preparing documentation including US custom documents, scheduling shipments.
• Warehouse Manager (1990-1995)-Supervising shipping clerks, maintaining product inventory through inventory control techniques and monitoring industry trends, Warehousing, Marketing, Customer Service, Delivery Scheduling and Routing
• Operations Manager (1995-1997)-Supervising Tent installation and delivery personnel, Staffing, training, scheduling, and discipline of personnel, maintenance and acquisition of rental inventory, Engineering of parts and Tool Design, event site planning, Fleet maintenance, Routing and scheduling of deliveries and tent installations, and Budgeting.
• General Manager (1997-2003)- Manage Daily operations of retail Storefront, Business development and customer Retention, Oversight of all Business Purchasing, Budgeting, Staffing, training, scheduling, and discipline of personnel, Reconciliation of daily receipts, Conflict Resolution, Develop safety, security, and maintenance programs, development of Standards of Operation and Key Performance Indicators.
• Route Service Representative (2003-2005) Used many aspects of small business management in this position such as maintaining product inventory through inventory control techniques and monitoring industry trends, Routing and scheduling of deliveries and installations, Reconciliation of daily receipts, Business Development, Customer Retention, Sales, Service, and Contamination Control.
• Assistant Service Manager (2005-2009)- Motivation, training, supervision, and discipline of a team of Route Service Representatives, Business Development, Customer Retention, Customer Service, and Inventory Control, Contamination Control.
• Regional Service Director (2009-2012) -Complete Oversight of Service Team including Motivation, training, supervision, discipline, development and implementation of key performance indicators, Development of Standards of Operation, and implementation of team reward programs for Service Team throughout all levels.
• Environmental Technician (2012-Present)- Viable and non-viable testing of controlled and critical environments, Design and Maintenance of Clean Rooms, USP 797 Sampling of Pharmacies, Calibration, service, and repair of critical devices, Contamination Control and Decontamination of controlled and critical environments, Project Management, Problem Solving and light Engineering of parts, tools, and equipment. Good Manufacturing Practices (GMP), and OSHA Training.
• Special Event Consultant (2003-Present) Operating as an independent Event Consultant. Marketing, Sales, Business Development, Budgeting, Routing, Customer Service and Retention, Event Site Design, Tent installation, Inventory Management, Maintenance and Equipment repair.

Hobbies:

• Spending Time with Family
• Coaching Youth Football
• Traveling
• Gardening
• Physical Exercise

ATF

• Corresponded with field agents. Coordinated their shipments, delivered their shipments, delivered mail.
• Warehouse specialist Verifying inventory, delivered inventory to other warehouses. Trained staff.
• Coaches Little League and High School football.
• Strength Trainer
• Supplies
• Delivers business and residential materials.
• Hobbies: Coaching, Traveling, Hiking, Sports.

Centrals Counties Bank now Mellon Bank:
• Commercial Teller, balanced the bank vault and my personal teller drawer daily. My teller drawer averaged $80,000 daily. Also responsible for balancing ATMs for five branch offices.
• Accounting class and marketing class with American Institute and Banking.
Department of Justice-Rockview State Prison for over 2,000 inmates:
• Account payable-I paid all of the institution’s bills and balanced the commissary record monthly.
• Inmate accounting-posted deposits received and made payments for goods and services they purchased.
Private Counseling Practice Sole Proprietor DBA SJ Enterprises:
Besides providing clinical services my responsibilities included managing billing and filing taxes.
Over 15 years of management experience as Director of Personnel, Director of Social Services and Director of Clinical Services for various companies.

I have over thirteen years of experience providing a variety of administrative responsibilities for the Executive leadership of a vibrant and successful counseling center. She also provided a variety of administrative supportive services for over twenty mental health clinicians. I also managed the collection of unpaid claims and co-pays with a 90% recovering rate. Her strengths include teamwork, organization and coordination skills.

I currently work as an Admin for a Medical Management Company. I have worked with Conifer Health Solutions for past several years.

Job Duties

• Assisted with training new hires.
• Creating training manuals for the different job positions.
• Helping train staff on Excel, Biscom Fax Printer and Macess.
• Answering and directing a high volume of priority calls.

Company Management Structure

The corporation’s board of directors provide the overall direction and control of corporation business affairs. Its appointed officers, under the direction and coordination of the President, provide the day-to-day management of all corporate activities.

Company Assets

1. A Patented Traffic Emergency Signaling Device.
2. A Pending Patent application for a Charging System for Self-Charging Electric Vehicles.

After earning my Associates and Bachelors degrees in business administration I became the Assistant Manager at Sherwin Williams where I oversee staff and daily store operations. Within a few months of being in this role I was asked to assist with opening a brand-new Sherwin Williams store. Besides management and leadership, my other skills include overseeing financial stability, tracking inventory, organization, networking, and multi-tasking, just to name a few. My organizational and multi-tasking skills began with assisting the U. S. Naval Academy with some of their logistical needs. This is a role I held for over four years.

• Pickett Thomas is a Professional Management Consultant based in Severn, MD.
• Has over 40 years of experience in Construction Management, City and Town Administration and Management, Small Business Planning, Community Organizational Planning and Development, Land Use and Subdivision Planning and Development.
• Earned a B. A. Degree in Political Science and Business Administration from Howard University, Washington, DC and a Juris Doctorate of Law from Rutgers University School of Law-Newark, New Jersey.
• Uses a “Master-Mind Group” of Strategic Partners to provide Professional Management and Technical Assistance Services to For Profit and Not for Profit businesses and organizations throughout the Metro Areas of Baltimore, MD and Washington, DC.
• Legal/quasi-legal experiences include serving as Legal Assistant to the city of Newark, NJ Corporation Counseling Office; Criminal Investigator for the Howard County, MD States Attorney’s office; Magistrate for the county of Pamlico, NC; and Deputy Director of the Bureau of Traffic Adjudication for the District of Columbia.
• Executive and Management experiences include serving as City Administrator for the cities of Seat Pleasant and Glenarden of the state of MD, Circuit-Rider Town Manager and Community Development Block Grant Director for the Town of Mesic, NC and Executive Director of the Metropolitan Baltimore Business Resource Center.
• Business and entrepreneurial experiences include founding and managing several Management Consulting Corporations to provide management, technical assistance and training to local government elected officials, public housing authorities and other Not for Profit housing agencies.
• Construction experiences include serving as Owner, President, and COO of a CIP Structural Concrete Construction Firm for ten (10) years, which provided subcontracting services to major heavy construction firms involved in constructing subsurface subway tunnels, deep underground sewage lines, and convention centers projects ranging from $50-$600 million dollars in construction cost, located in DC, MD, and Chicago Illinois.